Mediating Effects of Job Satisfaction and Organizational Commitment on the Relationship between Public Service Motivation and Performance: A Meta-Analysis

Posted: 9 Jun 2015

Date Written: May 12, 2015

Abstract

The relationship between public service motivation (PSM) and its outcomes (e.g., performance, job satisfaction, and organizational commitment) remains a central concern of scholars and practitioners in the public management field. Although a wide variety of studies have been conducted, the findings have not completely dispelled the suspicion about whether a direct and actual influence of PSM on outcomes exists. Meta-analysis is a systematic and quantitative process that synthesizes numerous results from original studies and can provide better parameter estimates through computing a mean effect size. Using a structural analysis of meta-analytic correlations, this study investigates the overall average effect sizes and the possibility of alternative effects (i.e., mediating effects) of other variables (i.e., job satisfaction and organizational commitment) on the PSM-performance relationship in order to specify these relationships. The structural analyses of meta-analytic correlations among PSM and outcomes show that PSM has mostly indirect effects on performance; that is, job satisfaction and organizational commitment have partial mediation effects on the relationship between PSM and individual performance.

Keywords: Public service motivation, Meta-analysis, Job satisfaction, Organizational commitment, Individual performance

Suggested Citation

Choi, Seungjin, Mediating Effects of Job Satisfaction and Organizational Commitment on the Relationship between Public Service Motivation and Performance: A Meta-Analysis (May 12, 2015). Available at SSRN: https://ssrn.com/abstract=2605709 or http://dx.doi.org/10.2139/ssrn.2605709

Seungjin Choi (Contact Author)

University of Kentucky ( email )

Lexington, KY 40506
United States

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