And Now the Hard Part: Role-Plays

13 Pages Posted: 18 Jun 2009

See all articles by Gerry Yemen

Gerry Yemen

University of Virginia - Darden School of Business

Martin N. Davidson

University of Virginia - Darden School of Business

Abstract

“The diversity lady has a label on her forehead and talks about the standard message,” one senior executive at a large corporation said. “It's the same message we got 20 years ago. We do it annually but employees never get any of that. I've never had a diversity talk to my staff.” Traditional diversity initiatives generally focus on specific dimensions of difference such as gender, race, sexual orientation, able-bodiedness, or religion. This material involves role-plays among a diverse group of players that encourage inclusion of a broader scope of social-identity differences such as diversity of problem-solving styles and emotional intelligence differences.

Excerpt

UVA-OB-0965

Rev. Jan. 19, 2016

And Now The Hard Part: Role-Plays

One of the greatest challenges we face in cultivating interpersonal competence is being centered and skillful in the midst of difficult and upsetting professional encounters. Each of the role-plays in this case offers an opportunity to practice saying what needs to be said, even in challenging situations.

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Instructions

. . .

Keywords: Leverage difference, military, leadership, conflict, feedback, organizational issues, workforce, action planning, difficult conversations.

Suggested Citation

Yemen, Gerry and Davidson, Martin N., And Now the Hard Part: Role-Plays. Darden Case No. UVA-OB-0965, Available at SSRN: https://ssrn.com/abstract=1421627 or http://dx.doi.org/10.2139/ssrn.1421627

Gerry Yemen (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

Martin N. Davidson

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4483 (Phone)
434-243-5020 (Fax)

HOME PAGE: http://www.darden.virginia.edu/faculty/Davidson.htm

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