And Now the Hard Part: Role-Plays
13 Pages Posted: 18 Jun 2009
Abstract
“The diversity lady has a label on her forehead and talks about the standard message,” one senior executive at a large corporation said. “It's the same message we got 20 years ago. We do it annually but employees never get any of that. I've never had a diversity talk to my staff.” Traditional diversity initiatives generally focus on specific dimensions of difference such as gender, race, sexual orientation, able-bodiedness, or religion. This material involves role-plays among a diverse group of players that encourage inclusion of a broader scope of social-identity differences such as diversity of problem-solving styles and emotional intelligence differences.
Excerpt
UVA-OB-0965
Rev. Jan. 19, 2016
And Now The Hard Part: Role-Plays
One of the greatest challenges we face in cultivating interpersonal competence is being centered and skillful in the midst of difficult and upsetting professional encounters. Each of the role-plays in this case offers an opportunity to practice saying what needs to be said, even in challenging situations.
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Instructions
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Keywords: Leverage difference, military, leadership, conflict, feedback, organizational issues, workforce, action planning, difficult conversations.
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