Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)
Posted: 17 Feb 2010
Date Written: November 1, 2009
Abstract
This case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in "Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)." We find out how James solves the process problems involved in his team's breakdown and creates team cohesion to help them function together effectively. We also learn whether or not James is successful in taking his global team to a new level of productivity and customer service.
Suggested Citation: Suggested Citation
Neeley, Tsedal, Managing a Global Team: Greg James at Sun Microsystems, Inc. (B) (November 1, 2009). HBS Case No. 410-020, Harvard Business School Organizational Behavior Unit, Available at SSRN: https://ssrn.com/abstract=1553892
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