Managing a Global Team: Greg James at Sun Microsystems, Inc. (B)

Posted: 17 Feb 2010

See all articles by Tsedal Neeley

Tsedal Neeley

Harvard University - Business School (HBS)

Date Written: November 1, 2009

Abstract

This case updates students on the steps Greg James took to solve the problems that instigated the crisis documented in "Managing a Global Team: Greg James at Sun Microsystems, Inc. (A)." We find out how James solves the process problems involved in his team's breakdown and creates team cohesion to help them function together effectively. We also learn whether or not James is successful in taking his global team to a new level of productivity and customer service.

Suggested Citation

Neeley, Tsedal, Managing a Global Team: Greg James at Sun Microsystems, Inc. (B) (November 1, 2009). HBS Case No. 410-020, Harvard Business School Organizational Behavior Unit, Available at SSRN: https://ssrn.com/abstract=1553892

Tsedal Neeley (Contact Author)

Harvard University - Business School (HBS) ( email )

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Morgan 270C
Boston, MA 02163
United States

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