MuNet, A New Way to Improve Municipalities

Proceedings of the 3rd International Conference on Theory and Practice of Electronic Governance

9 Pages Posted: 26 Mar 2010

See all articles by Miguel Porrua

Miguel Porrua

affiliation not provided to SSRN

Javier Saenz de Navarrete

affiliation not provided to SSRN

Marcelo Lasagna

affiliation not provided to SSRN

Ferrer Florencia

affiliation not provided to SSRN

Silvana Rubino-Hallman

affiliation not provided to SSRN

Diego Cardona

Universidad EAN

Date Written: December 4, 2009

Abstract

In this paper, we present the project denominated Efficient and Transparent Municipalities – MuNet, developed by the Organization of American States – OAS, with the sponsorship of the Canadian for International Development Agency – CIDA. The aim of this project was to help Latin-American municipalities to use ICT tools to improve efficiency and transparency in its activities. The project was developed between 2005 and 2006 in 22 municipalities distributed in 11 countries, with the support of 5 experts of 5 different nationalities. The first phase followed a diagnostic of the general situation of the municipality, including technological aspects, and also transparency perceptions. Then a proposal of strategy to apply electronic government was developed with the collaboration of a Consultancy Team and the Task Force defined by the Major in each municipality. Furthermore, all the participants in the project received a virtual course about fundamentals in electronic government strategies. With the document approved by the society and the political ambit the Consultancy Team accompanied the Task Force in the implementation process, using in some cases the technological support of the project, specifically with software applications to develop the WEB page of the municipality – MuniPortal –, another software – MuniCompra – to improve the buying process and a last one to support the creation of a one stop window for the municipality services – MuniServi –. Additionally, this paper also presents evidence of the implementation process and the general data about the diagnostics developed.

Keywords: eGovernment, eGovernance, New Public Management, OAS, MuNet

JEL Classification: O38, R50

Suggested Citation

Porrua, Miguel and Saenz de Navarrete, Javier and Lasagna, Marcelo and Florencia, Ferrer and Rubino-Hallman, Silvana and Cardona Madariaga, Diego Fernando, MuNet, A New Way to Improve Municipalities (December 4, 2009). Proceedings of the 3rd International Conference on Theory and Practice of Electronic Governance , Available at SSRN: https://ssrn.com/abstract=1575722

Miguel Porrua

affiliation not provided to SSRN ( email )

Javier Saenz de Navarrete

affiliation not provided to SSRN ( email )

Marcelo Lasagna

affiliation not provided to SSRN ( email )

Ferrer Florencia

affiliation not provided to SSRN ( email )

Silvana Rubino-Hallman

affiliation not provided to SSRN ( email )

Diego Fernando Cardona Madariaga (Contact Author)

Universidad EAN ( email )

Calle 79 # 11-45
Bogota, DC 110231
Colombia
57 1 5946363 (Phone)

HOME PAGE: http://www.universidadean.edu.co

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