Risky Trust: How Multi-Entity Teams Develop Trust in a High Risk Endeavor

38 Pages Posted: 23 Feb 2011

See all articles by Faaiza Rashid

Faaiza Rashid

Harvard Business School

Amy C. Edmondson

Harvard University - Technology & Operations Management Unit

Date Written: February 16, 2011

Abstract

This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal or reputational risks at individual or organizational levels. Drawing from analyses of data collected in a grounded case study of a multi-million dollar construction project, we identify dimensions, antecedents and behavioral consequences of risky trust. Undertaken in the United States construction industry, a context known for its lack of trust, our study offers insights for trust repair.

Suggested Citation

Rashid, Faaiza and Edmondson, Amy C., Risky Trust: How Multi-Entity Teams Develop Trust in a High Risk Endeavor (February 16, 2011). Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-089, Available at SSRN: https://ssrn.com/abstract=1768082 or http://dx.doi.org/10.2139/ssrn.1768082

Faaiza Rashid

Harvard Business School ( email )

Soldiers Field Road
Morgan 270C
Boston, MA 02163
United States

Amy C. Edmondson (Contact Author)

Harvard University - Technology & Operations Management Unit ( email )

Boston, MA 02163
United States

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