Risky Trust: How Multi-Entity Teams Develop Trust in a High Risk Endeavor
38 Pages Posted: 23 Feb 2011
Date Written: February 16, 2011
Abstract
This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal or reputational risks at individual or organizational levels. Drawing from analyses of data collected in a grounded case study of a multi-million dollar construction project, we identify dimensions, antecedents and behavioral consequences of risky trust. Undertaken in the United States construction industry, a context known for its lack of trust, our study offers insights for trust repair.
Suggested Citation: Suggested Citation
Rashid, Faaiza and Edmondson, Amy C., Risky Trust: How Multi-Entity Teams Develop Trust in a High Risk Endeavor (February 16, 2011). Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-089, Available at SSRN: https://ssrn.com/abstract=1768082 or http://dx.doi.org/10.2139/ssrn.1768082
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