Challenges as Game Changers for Collaborative Knowledge Incubation in the Public Sector

7 Pages Posted: 29 Jan 2012

See all articles by Ines Mergel

Ines Mergel

Syracuse University - Maxwell School of Citizenship and Public Affairs

Date Written: January 27, 2012

Abstract

Harnessing the knowledge citizens and government employees are willing to share on social media applications in the public sector is one of the most difficult things to do in the era of Government 2.0. Every day thousands of citizens are commenting on government Facebook posts and blog entries or reshare information published on Twitter. Rarely has government the opportunity to harvest innovative ideas and knowledge that is published through these channels. The main reason for many agencies to set up an organizational account is still “to be where the people are.” Recently Open Innovation platforms have started to address this disconnect and are providing an easy access to participate in making government cool again.

Keywords: challenges, prizes, open innovation, public sector, knowledge sharing

JEL Classification: D73

Suggested Citation

Mergel, Ines, Challenges as Game Changers for Collaborative Knowledge Incubation in the Public Sector (January 27, 2012). Available at SSRN: https://ssrn.com/abstract=1992964 or http://dx.doi.org/10.2139/ssrn.1992964

Ines Mergel (Contact Author)

Syracuse University - Maxwell School of Citizenship and Public Affairs ( email )

215 Eggers Hall
Syracuse, NY 13244
United States

HOME PAGE: http://faculty.maxwell.syr.edu/iamergel/

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