The Joslin Diabetes Center

Posted: 18 Apr 2012

See all articles by Michael E. Porter

Michael E. Porter

Harvard University - Strategy Unit

Elizabeth Teisberg

University of Virginia - Darden School of Business

Scott Wallace

affiliation not provided to SSRN

Date Written: January 25, 2012

Abstract

The Joslin Diabetes Center in Boston, Massachusetts is a leading center for diabetes care, clinician training, and research. The incidence of diabetes is rising precipitously worldwide, challenging quality of life with its complications and rapidly accelerating health care expenditures for employers and governments. The Joslin's multispecialty, team-based care and patient education programs provide opportunities to examine integrated practice units, early-stage and preventive care, and clinical coordination along the full care cycle. The focus on diabetes also enables discussion of what services need to be included in integrated practice units serving patients with complex, chronic diseases. However, despite its renown, the Joslin's clinical operations lose money, raising the challenge of how to align financial success and clinical success in health care delivery. The case can be used to teach strategy in health care delivery, value creation, outcome measurement, reimbursement, and strategic alliances.

Learning Objective: Practical application of integrated care model, including successes achieved and challenges faced.

Suggested Citation

Porter, Michael E. and Teisberg, Elizabeth and Wallace, Scott, The Joslin Diabetes Center (January 25, 2012). Harvard Business School Strategy Unit Case No. 710-424, Available at SSRN: https://ssrn.com/abstract=2041293

Michael E. Porter (Contact Author)

Harvard University - Strategy Unit ( email )

Harvard Business School
Soldiers Field Road
Boston, MA 02163
United States
(617) 495-6309 (Phone)
(617) 547-8543 (Fax)

Elizabeth Teisberg

University of Virginia - Darden School of Business ( email )

Scott Wallace

affiliation not provided to SSRN ( email )

Do you have negative results from your research you’d like to share?

Paper statistics

Abstract Views
1,372
PlumX Metrics