Collaboration and the Quality of User Generated Ideas in Online Innovation Communities

35 Pages Posted: 24 Aug 2014

See all articles by Ye Huan

Ye Huan

Independent

Atreyi Kankanhalli

National University of Singapore (NUS) - Department of Information Systems and Analytics

M.J. Huber

Independent

Ulrich Bretschneider

University of Kassel

Ivo Blohm

University of St. Gallen

Suparna Goswami

Technische Universität München (TUM) - Information Systems

J. M. Leimeister

University of St. Gallen; University of Kassel - Information Systems

Helmut Krcmar

Technische Universität München (TUM)

Date Written: 2012

Abstract

Enabled by Internet-based technologies, users are increasingly participating and collaborating in idea generation in online innovation communities. Beyond increasing the quantity of ideas contributed by users, firms are looking to obtain innovation ideas of better quality. However, with the limited understanding of the phenomenon, few studies have focused on investigating what determines the quality of collaboratively generated user ideas in online innovation communities. This study aims to address this knowledge gap by investigating the antecedents of the quality of user generated ideas from a knowledge collaboration perspective. Based on this perspective, we propose that idea creation effort, peer co-production, and peer feedback will directly and interactively influence the quality of user generated ideas. The model was tested with archival data from the SAPien’s innovation community as well as idea quality rating data from experts. The results reveal that idea creation effort and peer feedback affect the quality of user generated idea. Further, idea creation effort negatively moderates the relationship between peer co-production and the quality of user generated ideas.

Keywords: User Generated Idea Quality, Knowledge Collaboration, SAPiens Innovation Community, Peer Co-production, Peer Feedback, Idea Creation Effort

Suggested Citation

Huan, Ye and Kankanhalli, Atreyi and Huber, M.J. and Bretschneider, Ulrich and Blohm, Ivo and Goswami, Suparna and Leimeister, Jan Marco and Krcmar, Helmut, Collaboration and the Quality of User Generated Ideas in Online Innovation Communities (2012). Available at SSRN: https://ssrn.com/abstract=2485211 or http://dx.doi.org/10.2139/ssrn.2485211

Ye Huan

Independent ( email )

Atreyi Kankanhalli

National University of Singapore (NUS) - Department of Information Systems and Analytics ( email )

13 Computing Drive
117417
Singapore

HOME PAGE: http://www.comp.nus.edu.sg/disa/bio/atreyi/

M.J. Huber

Independent

Ulrich Bretschneider

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Straße 1
34109 Kassel, Hessen 34127
Germany

Ivo Blohm

University of St. Gallen ( email )

Müller-Friedberg-Strass 8
St. Gallen, 9000
Switzerland

Suparna Goswami

Technische Universität München (TUM) - Information Systems ( email )

Boltzmannstr. 3
Garching b. Munich, 85748
Germany

Jan Marco Leimeister (Contact Author)

University of St. Gallen ( email )

Varnbuelstr. 14
Saint Gallen, St. Gallen CH-9000
Switzerland

University of Kassel - Information Systems ( email )

Pfannkuchstraße 1
Kassel, 34121
Germany

Helmut Krcmar

Technische Universität München (TUM) ( email )

Arcisstrasse 21
Munich, DE 80333
Germany

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