State Street Corporation: Evolving it Governance

14 Pages Posted: 24 Jul 2002

See all articles by Peter Weill

Peter Weill

Massachusetts Institute of Technology (MIT) - Center for Information Systems Research (CISR)

Richard Woodham

Massachusetts Institute of Technology (MIT) - Sloan School of Management

Date Written: April 2002

Abstract

State Street, a world leader in financial services, has more than 20 entrepreneurial business units which continually identify customer needs and create new products and services, usually heavily IT dependent, often leading their industry in time to market. To enable these businesses, State Street invests between 20 and 25% of total operating expenses in technology and technologists. To maximize the business value from these IT investments requires the creation of an IT governance framework that harmonizes all IT governance mechanisms (e.g., committees, IT organization structure, approval processes) to maximize return from the IT investment. This case explores how State Street redesigned its IT governance to enable a major change in the firm's strategy.

Keywords: IT Governance, IT Architecture

Suggested Citation

Weill, Peter and Woodham, Richard, State Street Corporation: Evolving it Governance (April 2002). Available at SSRN: https://ssrn.com/abstract=317140 or http://dx.doi.org/10.2139/ssrn.317140

Peter Weill (Contact Author)

Massachusetts Institute of Technology (MIT) - Center for Information Systems Research (CISR) ( email )

Sloan School of Management
245 First Street, E94-15th Floor
Cambridge, MA 02142
United States
617-253-2930 (Phone)

HOME PAGE: http://cisr.mit.edu

Richard Woodham

Massachusetts Institute of Technology (MIT) - Sloan School of Management ( email )

100 Main Street
E62-416
Cambridge, MA 02142
United States

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