The Challenge of Regulatory Excellence

In Achieving Regulatory Excellence (Cary Coglianese, ed., Brookings Institution Press) (2016)

U of Penn Law School, Public Law Research Paper No. 20-19

17 Pages Posted: 2 Jul 2020 Last revised: 13 Jul 2020

See all articles by Cary Coglianese

Cary Coglianese

University of Pennsylvania Carey Law School

Date Written: June 26, 2020

Abstract

Regulation is a high-stakes enterprise marked by tremendous challenges and relentless public pressure. Regulators are expected to protect the public from harms associated with economic activity and technological change without unduly impeding economic growth or efficiency. Regulators today also face new demands, such as adapting to rapidly changing and complex financial instruments, the emergence of the sharing economy, and the potential hazards of synthetic biology and other innovations. Faced with these challenges, regulators need a lodestar for what constitutes high-quality regulation and guidance on how to improve their organizations’ performance. In the book Achieving Regulatory Excellence, leading regulatory experts across various disciplines seek to provide the guidance regulators so often lack, and to elucidate what it means to be an excellent regulator. This introductory chapter sets the stage for defining regulatory excellence by clarifying regulators’ primary challenges, functions, and ultimate goals. The chapter also emphasizes that even though regulation is widely associated with technical expertise, excellent regulators must also focus on “people excellence” by building an internal culture that fosters and reinforces humility, openness, empathy, and a steadfast commitment to public service.

Keywords: Administrative law, regulation, regulatory excellence, quality management, regulatory performance, public value, problem-solving, human capital, governmental improvement, public policy and administration

JEL Classification: G18, G28, G38, I18, K2, K23, L5

Suggested Citation

Coglianese, Cary, The Challenge of Regulatory Excellence (June 26, 2020). In Achieving Regulatory Excellence (Cary Coglianese, ed., Brookings Institution Press) (2016), U of Penn Law School, Public Law Research Paper No. 20-19, Available at SSRN: https://ssrn.com/abstract=3639512

Cary Coglianese (Contact Author)

University of Pennsylvania Carey Law School ( email )

3501 Sansom Street
Philadelphia, PA 19104
United States
215-898-6867 (Phone)

HOME PAGE: http://www.law.upenn.edu/coglianese

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