A Model for Emergency Service of Voip Through Certification and Labeling

Federal Communications Law Journal, Vol. 58, p. 116, 2006

54 Pages Posted: 23 Jan 2006

See all articles by Patrick Spaulding Ryan Ph.D.

Patrick Spaulding Ryan Ph.D.

Berkeley Law; Stanford University

Tom Lookabaugh

University of Colorado at Boulder - Department of Computer Science

Douglas Sicker

University of Colorado at Boulder - Department of Computer Science; University of Colorado at Denver

Abstract

Voice over Internet Protocol ("VoIP") promises to upend a centuryold model of voice telephony by creating a more dynamic marketplace and by changing the point of control from the central office switch to the end user's device. The transformation to VoIP is only in its very early stages, and it will ultimately impact all sectors of the telecommunications services industry, including traditional incumbent local exchange carriers, cable providers, wireless service providers, and emergency service providers. This Article will describe the technical issues surrounding emergency service in VoIP, examine the status of proposed technical strategies, and identify candidate criteria to be used in certification. Furthermore, this Article will examine the theories behind and examples of successful certification within self-regulatory regimes, including (1) the use of certification in product safety; (2) the use of certification in particular by Underwriters Laboratories acting as certifying institutions; (3) ISO 9000 quality system certification; (4) interoperability certification within the telecommunications industry through Cable Television Laboratories and Telcordia; (5) the Wi-Fi Alliance as a consumer-oriented certification consortium; and (6) general experience with self-regulation in environmental policy. In the end, this Article will synthesize these insights in order to propose specific recommendations on institutional design, technical criteria, and the certification process.

Keywords: VoIP, E911, standard-setting, ISO 9000, emergency services

JEL Classification: G18, G38, K23, L43, L50, L96, K13

Suggested Citation

Ryan, Patrick and Lookabaugh, Tom and Sicker, Douglas and Sicker, Douglas, A Model for Emergency Service of Voip Through Certification and Labeling. Federal Communications Law Journal, Vol. 58, p. 116, 2006, Available at SSRN: https://ssrn.com/abstract=876052

Patrick Ryan

Berkeley Law ( email )

United States
303-669-5710 (Phone)

Stanford University ( email )

Tom Lookabaugh

University of Colorado at Boulder - Department of Computer Science ( email )

Boulder, CO
United States

Douglas Sicker (Contact Author)

University of Colorado at Denver ( email )

Box 173364
1250 14th Street
Denver, CO 80217
United States

University of Colorado at Boulder - Department of Computer Science ( email )

Boulder, CO
United States

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