The Vidsoft Triangle (B)
2 Pages Posted: 21 Oct 2008
There are 2 versions of this paper
Abstract
The B case (see also the A case, UVA-OB-0782) reveals Babatunde's decision to let Li settle on a solution to the problem. Li decided that Hsu should continue to report to her and not be transferred. Hsu received the news poorly, refusing to comment, and within a short period of time the entire team felt the weight of Hsu's poor attitude. Hsu continued to approach Babatunde about his displeasure, and Babatunde kept telling him to talk with Li, which he refused to do. Li fired Hsu and then asked to be removed as manager and reinstated as a senior support engineer. To continue with his organizational changes, Babatunde hired Li's replacement from outside the company.
Keywords: managing change, Multiculturalism, interpersonal behavior
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