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Wachovia Bank and Trust Company, N.A. (B): Supplement

Darden Case No. UVA-QA-0342

5 Pages Posted: 21 Oct 2008

See all articles by Samuel E. Bodily

Samuel E. Bodily

University of Virginia - Darden School of Business

Phillip E. Pfeifer

University of Virginia - Darden School of Business

Larry Weatherford

University of Wyoming - College of Business

There are 2 versions of this paper

Abstract

This case provides an explanation of a Lotus worksheet built to implement exponential smoothing for the data in "Wachovia Bank and Trust Company, N.A. (B): Piedmont Operations Center Scheduling" (UVA-OM-0664).

Keywords: bank management, cost analysis, decision theory, forecasting, scheduling, service operations, management of

Suggested Citation: Suggested Citation

Bodily, Samuel E. and Pfeifer, Phillip E. and Weatherford, Larry, Wachovia Bank and Trust Company, N.A. (B): Supplement. Darden Case No. UVA-QA-0342, Available at SSRN: https://ssrn.com/abstract=1283388 or http://dx.doi.org/10.2139/ssrn.1283388

Samuel E. Bodily (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4813 (Phone)
434-293-7677 (Fax)

HOME PAGE: http://www.darden.virginia.edu/faculty/bodily.htm

Phillip E. Pfeifer

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States
434-924-4803 (Phone)

HOME PAGE: http://www.darden.virginia.edu/faculty/Pfeifer.htm

Larry Weatherford

University of Wyoming - College of Business

1000 E. University Avenue
Laramie, WY 82071
United States

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