A Case Study of PT XYZ on Information and Knowledge Sharing via an Improved Corporate Portal

Abstract

The flow of information and knowledge sharing is crucial for the survivability of organizations - the proper information at the right time toward effective and timely decision-making. The lack of effective and timely decision-making may result in deficiency in achieving previously prescribed organizational vision and mission. The growth rate of information and technology evolution may well lead to major confusion for stakeholders. This is mainly due to the availability of numerous information from multiple sources. Information overload may be the result. For these reasons, corporate portals are mainly intended to propose solutions and alternatives by channeling and sharing the required information and knowledge to respective users. It is expected that this will boost organization-wide productivity.

This paper focuses on the issues on how a corporate portal can potentially improve information and knowledge sharing among employees in a company. A specific case study of PT. XYZ, a multiple location mining firm is used on this study.

Keywords: corporate portal, information sharing, knowledge sharing, decision making, information evolution, technology evolution

JEL Classification: M00, M10, O30