Relationship Banking: An Old Solution for the Present Crisis
Posted: 7 Jul 2009 Last revised: 11 Jul 2009
Abstract
The future of banking will be a return to the origin: increased lending activity, focus on SMEs and the importance of Relationship banking (RB). A review of the literature of the last thirty years shows the success elements to develop the RB even in the large banks operating internationally: the depth of the relation with the customers, both in terms of intensity of lending and scope, the ability to transform soft information in hard information; the attention to organizational aspects.
Note: Downloadable document is in Italian.
Keywords: Relationship banking, SME, soft information
JEL Classification: G01, G21, L14
Suggested Citation: Suggested Citation
Bongini, Paola and Di Battista, Maria Luisa and Nieri, Laura, Relationship Banking: An Old Solution for the Present Crisis. Bancaria No. 05-2009, Available at SSRN: https://ssrn.com/abstract=1430804
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