The Medium or the Message? Communication Relevance and Richness in Trust Games
Synthese, 2009
23 Pages Posted: 4 Oct 2009
Date Written: October 2, 2009
Abstract
Subjects communicated prior to playing trust games; the richness of the communication media and the topics of conversation were manipulated. Communication richness failed to produce significant differences in first-mover investments. However, the topics of conversation made a significant difference: The amounts sent were considerably higher in the unrestricted communication conditions than in the restricted communication and no-communication conditions. Most importantly, we find that first-movers’ expectations of second-movers’ reciprocation are influenced by communication and strongly predict their levels of investment.
Keywords: Trust · Laboratory experiments, Communication, Internet, Web2, Social norms, Collaboration, Cooperation, Computer-mediated communication
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