A Perspective on Communication During Induction
16 Pages Posted: 9 Apr 2011 Last revised: 15 Jun 2011
Date Written: June 11, 2011
Abstract
Induction is an important process in the smooth integration of new employees into the organisational culture. Induction is meant to make the process of ‘fitting in’ easier for the new recruit. It introduces the new recruit to already existing employees and ensures a thorough understanding of the new role. To illustrate this point, the paper provides an analysis of a hypothetical situation involving a new finance director who has not undergone the induction process upon reporting for a new job. It explores his experience and possible reasons why induction did not occur. It shows the impact that lack of induction had on the finance director while offering a perspective on how the new finance director would possibly handle the unfortunate predicament he found himself in. The paper therefore suggests confidence-building measures to improve working relations between the finance director, the managing director, and other co-managers.
Keywords: finance director, control, confidence, customer service
JEL Classification: M12, M49
Suggested Citation: Suggested Citation