Online Communication Technology and Relational Development

RETHINKING NEGOTIATION TEACHING SERIES, VOL. 2: VENTURING BEYOND THE CLASSROOM, C. Honeyman, J. Coben & G. DiPalo, eds., DRI Press, 2011

11 Pages Posted: 25 Aug 2011

See all articles by Anita D. Bhappu

Anita D. Bhappu

School of Engineering

Noam Ebner

Creighton University Heider College of Business

Sanda Kaufman

Cleveland State University

Nancy Welsh

Texas A&M University School of Law

Date Written: August 25, 2011

Abstract

Key to success in negotiation is managing and enhancing relationships. This concept can be difficult to convey in short-term executive training courses where students have little time for relational development. Not to worry: the authors assert that by strategically using online communication before, during, and after such courses, students can effectively both train for, and depend on, good relations at a distance.

Keywords: negotiation, training, relational, online, communication

Suggested Citation

Bhappu, Anita D. and Ebner, Noam and Kaufman, Sanda and Welsh, Nancy, Online Communication Technology and Relational Development (August 25, 2011). RETHINKING NEGOTIATION TEACHING SERIES, VOL. 2: VENTURING BEYOND THE CLASSROOM, C. Honeyman, J. Coben & G. DiPalo, eds., DRI Press, 2011, Available at SSRN: https://ssrn.com/abstract=1916789

Anita D. Bhappu

School of Engineering ( email )

5200 N. Lake Road
SSM 233
Merced, CA 95343
United States
(209) 228-3638 (Phone)

HOME PAGE: http://mist.ucmerced.edu

Noam Ebner (Contact Author)

Creighton University Heider College of Business ( email )

2500 California Plaza
Omaha, NE 68178
United States

Sanda Kaufman

Cleveland State University ( email )

Cleveland, OH 44115
United States

Nancy Welsh

Texas A&M University School of Law ( email )

1515 Commerce St.
Fort Worth, TX Tarrant County 76102
United States

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