Quality of Work and Job Satisfaction

10th Toulon-Verona Conference: Excellence in Services, 2011

15 Pages Posted: 3 Oct 2011

See all articles by Massimo Franco

Massimo Franco

Università degli Studi di Napoli Federico II - Department of Political Science

Massimo Franco

CSEF - University of Naples Federico II - Department of Political Science

Date Written: October 3, 2011

Abstract

The importance of worker well being and their health on job places has grown in the years, relative both to social purposes, as the safeguards of public health, than to those closely organizational, like performance and economic consequences. Theoretical and practical contributions are numerous in literature and sometimes they are also discordant. For this reason, we first review the more important and incisive contributions, we underline the focus of principal traditions of studies, and then we’ll stop on four categories of variables (work characteristics, strain indices, personality and demographic variables) largely considered both to analyze the level of workers well being, than to understand what are the existent correlations among the different used measures. The survey has been lead at the “Cardarelli” Hospital of Campobasso through the distribution of a structured questionnaire drawn up at this aim. The available data refer to a sample of 140 employees (128 are the respondents), they are doctors, nurses and other professional figures. The purpose is to verify if the found dimensions can be synthesized through determinant factors, and if the independent variables are correlated to them. Finally limits and new perspectives for future researches are exposed.

Keywords: Workers’ Well-Being, Public health, Desires and Perceptions

JEL Classification: L00, J28

Suggested Citation

Franco, Massimo and Franco, Massimo, Quality of Work and Job Satisfaction (October 3, 2011). 10th Toulon-Verona Conference: Excellence in Services, 2011, Available at SSRN: https://ssrn.com/abstract=1937632

Massimo Franco (Contact Author)

Università degli Studi di Napoli Federico II - Department of Political Science ( email )

via Mezzocannone, 4
Napoli, 80138
Italy
0812534086 (Phone)
0812534061 (Fax)

HOME PAGE: http://www.docenti.unina.it/massimo.franco

Massimo Franco

CSEF - University of Naples Federico II - Department of Political Science ( email )

Via Leopoldo Rodinò 22 a
Largo Sto arrivando!n Marcellino, 10
Naples, Naples 80138
Italy
0812534086 (Phone)

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