Antecedents of Interpersonal Conflicts at Workplace

Journal of Management & Public Policy, Vol. 1, No. 2 pp. 75-80, June 2010

7 Pages Posted: 13 Sep 2012

See all articles by Shweta Jha

Shweta Jha

Apeejay School of Management

Srirang Jha

Apeejay School of Management

Date Written: September 11, 2012

Abstract

This paper presents a comprehensive view on the antecedents of interpersonal conflicts at the workplace that would facilitate development of a holistic framework of conflict resolution based on the root causes rather than the individual incidents on a piecemeal basis. The antecedents of interpersonal conflicts have been classified into four dimensions viz. individual differences, interpersonal issues, organizational factors and extra-organizational issues. Even within different sets of antecedents, there are several sub-factors that interplay with each other leading to a full-fledged clash at the workplace. This paper sets an agenda for more empirical researches on the antecedents of interpersonal conflicts as against the current focus on exploring the factors affecting conflict resolution styles of individuals. The researchers believe that the skewed focus of the researches on interpersonal conflicts has resulted in the casual manner in which conflicts are resolved today.

Keywords: Interpersonal conflicts, Individual differences, Organizational factors

JEL Classification: M00, M10

Suggested Citation

Jha, Shweta and Jha, Srirang, Antecedents of Interpersonal Conflicts at Workplace (September 11, 2012). Journal of Management & Public Policy, Vol. 1, No. 2 pp. 75-80, June 2010, Available at SSRN: https://ssrn.com/abstract=2144789

Shweta Jha (Contact Author)

Apeejay School of Management ( email )

Sector-8, Institutional area
Dwarka
New Delhi, 110075
India

Srirang Jha

Apeejay School of Management ( email )

Sector-8, Institutional area
Dwarka
New Delhi, 110075
India

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