Factors Affecting Consumer Choice of Multiple Mobile Services

Global Journal of Business Research, v. 6 (4) pp. 59-67, 2012

10 Pages Posted: 30 Jan 2013

Date Written: 2012

Abstract

This paper examines student selection of mobile phone services. The research used a quantitative methodology. The author surveyed some 500 University and Polytechnic students in Ghana and finds that the basic reason for changing phone servers is reliability and cost savings. The author also finds that reference group influence, social reputation and regular contact with others were also influential factors.

Keywords: Tertiary Students, Multiple Services, Mobile Phone, Service Operators

JEL Classification: D11, D12

Suggested Citation

Keelson, Solomon A., Factors Affecting Consumer Choice of Multiple Mobile Services (2012). Global Journal of Business Research, v. 6 (4) pp. 59-67, 2012, Available at SSRN: https://ssrn.com/abstract=2145648

Solomon A. Keelson (Contact Author)

Takoradi Polytechnic ( email )

P. O. Box 256
Takoradi, Western Region 233
Ghana

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