Performance Insurance: Rewarding Managers for Better Service
Water Utility Management International 7(4):13-16, 2012
4 Pages Posted: 29 Jan 2013
There are 2 versions of this paper
Performance Insurance: Rewarding Managers for Better Service
Number of pages: 5
Posted: 19 Sep 2011
Last Revised: 11 Mar 2013
Downloads
111
Date Written: December 27, 2012
Abstract
Water utilities need to improve their performance in ways that are transparent and obvious to customers. David Zetland explains how performance insurance can improve outcomes for customers, ease the workload on regulators, and reward good managers.
Keywords: insurance, regulation, water utilities, risk, public choice
JEL Classification: K23, L51, Q28, G22
Suggested Citation: Suggested Citation
Zetland, David, Performance Insurance: Rewarding Managers for Better Service (December 27, 2012). Water Utility Management International 7(4):13-16, 2012, Available at SSRN: https://ssrn.com/abstract=2208271
Do you have negative results from your research you’d like to share?
Feedback
Feedback to SSRN
If you need immediate assistance, call 877-SSRNHelp (877 777 6435) in the United States, or +1 212 448 2500 outside of the United States, 8:30AM to 6:00PM U.S. Eastern, Monday - Friday.