Organizational Commitment: A Mediator of the Relationship between Job Satisfaction and Job Performance in the Commercial Banks in Sri Lanka

Academicia: An International Multidisciplinary Research Journal, Volume 2, Issue 9 (September, 2012) issn 2249-7137

11 Pages Posted: 22 Feb 2013

See all articles by U.W.M.R. Sampath Kappagoda

U.W.M.R. Sampath Kappagoda

Faculty of Management Studies, Rajarata University of Sri Lanka

Date Written: September 1, 2012

Abstract

The purpose of this study was to investigate the relationship among job satisfaction, organizational commitment and job performance of non-managerial employees in the commercial banks in Sri Lanka. The sample consisted of 400 non-managerial employees randomly selected from Systemically Important Banks. A questionnaire was administered among the non-managerial employees as the measuring instrument. The collected data were analyzed using correlation coefficient and simple regression. The results of the study indicated that there was a positive relationship between job satisfaction and job performance, job satisfaction and organizational commitment, organizational commitment and job performance. Organizational commitment was found to mediate the relationship between job satisfaction and job performance of non-managerial employees in the commercial banks in Sri Lanka.

Keywords: job performance, job satisfaction, mediating effect, organizational commitment

Suggested Citation

Kappagoda, Sampath, Organizational Commitment: A Mediator of the Relationship between Job Satisfaction and Job Performance in the Commercial Banks in Sri Lanka (September 1, 2012). Academicia: An International Multidisciplinary Research Journal, Volume 2, Issue 9 (September, 2012) issn 2249-7137, Available at SSRN: https://ssrn.com/abstract=2221177

Sampath Kappagoda (Contact Author)

Faculty of Management Studies, Rajarata University of Sri Lanka ( email )

Mihintale
10300
Sri Lanka

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