Elements of Organizational Culture Leading to Business Excellence

Zbornik radova Ekonomskog fakulteta u Rijeci, časopis za ekonomsku teoriju i praksu - Proceedings of Rijeka Faculty of Economics, Journal of Economics and Business, Vol. 28, No. 2, 2010, pp. 303-318

16 Pages Posted: 21 May 2013

See all articles by Zlatka Štok

Zlatka Štok

University of Primorska, Faculty of Management

Mirko Markič

University of Primorska - Faculty of Management

Andrej Bertoncelj

University of Primorska, Faculty of Management

Maja Meško

University of Primorska - Faculty of Management

Date Written: December 20, 2010

Abstract

The main aim of this research was to define the development of a conceptual frame to understand the impact of organizational culture on business excellence in medium-sized and large Slovenian enterprises. In our research the focus was on the importance of the role of communication structure, interpersonal relationships, motivation, and stimulation as part of knowledge management among 825 managers working in medium-sized and large Slovenian enterprises. The aim was to find out if these elements lead or contribute to business excellence. To analyse our data we applied analysis of variance as research methods. Our proposed thesis was supported since significant differences in business excellence between enterprises, different in the above mentioned elements. We can conclude that an appropriate communication structure, interpersonal relationships, motivation, stimulation and values as part of organizational culture positively affect business excellence in enterprises.

Keywords: enterprises, business excellence, organizational culture, communication, interpersonal relationships, employee motivation, stimulation

JEL Classification: A12

Suggested Citation

Štok, Zlatka and Markič, Mirko and Bertoncelj, Andrej and Meško, Maja, Elements of Organizational Culture Leading to Business Excellence (December 20, 2010). Zbornik radova Ekonomskog fakulteta u Rijeci, časopis za ekonomsku teoriju i praksu - Proceedings of Rijeka Faculty of Economics, Journal of Economics and Business, Vol. 28, No. 2, 2010, pp. 303-318 , Available at SSRN: https://ssrn.com/abstract=2267313

Zlatka Štok (Contact Author)

University of Primorska, Faculty of Management ( email )

Cankarjeva 5
Koper, 6104
Slovenia

Mirko Markič

University of Primorska - Faculty of Management ( email )

Cankarjeva 5
Koper, 6104
Slovenia

Andrej Bertoncelj

University of Primorska, Faculty of Management ( email )

Cankarjeva 5
Koper, 6104
Slovenia

Maja Meško

University of Primorska - Faculty of Management ( email )

Koper
Slovenia

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