The Role of Organizational Communication in Crisis Management, Islamic Azad University of Kermanshah
J. Basic. Appl. Sci. Res., 3(6)183-186, 2013
4 Pages Posted: 11 Jun 2013
Date Written: June 10, 2013
Abstract
A small number of organizations have realized to requisiteness prepare themselves for dealing with probable crisis. Similarly, to deal with risks, they are not expected the necessary mechanisms. This lack of attention has been caused the loss of many organizations. Therefore it is necessary for organizations that always prepare themselves for dealing with probable risks. The best action is to apply crisis management. Crisis management has many aspects and encompasses issues such as organizational culture, structure, training, technology and... In this study we have paid to one of the main elements of crisis management "organizational communication". Statistical population of this study is employees of Islamic Azad University of Kermanshah Branch. Crisis management in the organization has very important according to the important role that this organization has responsible in development of educational and cultural. This research has been done based on collected data in the second half of 2012 from a sample consisting of 69 out of managers and experts of Islamic Azad University of Kermanshah. Results of the study indicate: there is a significant relationship between offers a variety of information including access to timely, correct, convenient, complete and fast information and also the channels of communication and crisis management. But there is no relationship between feedback index and crisis management.
Keywords: Organizational Communication, Crisis, significant relationship, development, risks, convenient.
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