Diversity Management in Corporate America
Dobbin, Frank, Alexandra Kalev, and Erin Kelly. 2007. “Diversity Management in Corporate America”. Contexts 6(4):21-28
11 Pages Posted: 21 Jun 2013
Date Written: 2007
Abstract
In the fall of 1996 a tape of Texaco executives discussing the “black jelly beans” working for the company hit the airwaves in the course of a discrimination suit. Texaco immediately settled for $176 million. Of that, $35 million was to fund diversity efforts. Texaco revamped training, expanded feedback to managers through diversity audits and diversity evaluations, and set up mentoring programs and affinity networks for women and minorities. Did these things increase Texaco’s diversity? Texaco’s report on its progress after five years championed the programs but did not make clear whether diversity had actually increased.
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