Use of TQM in Primary Health Care

Abstract

The World Health Assembly adapted resolution 29.74 requesting WHO to develop a programme of health technology relating to primary health care and rural development as part of the overall primary health care programme (WHA, 1976). This resolution urged member-states to give due attention to the development of health laboratory technology for the use in health laboratories in less developed countries, particularly in support of PHC.

Carter (1992) states that there was clearly a need to provide more intensive refresher training in basic techniques to laboratory staff. In an effort to ensure equitable access to comprehensive, quality health care, basic and reliable diagnostic laboratory services must be included at all levels.

Keywords: TQM, Quality, Health Service Mechanism