A Methodological Analysis of User Acceptance of Technology

Proceedings of the Thirty-Seventh Hawaii International Conference on System Sciences (HICSS-37), January 2004

Posted: 7 Nov 2013

See all articles by Ping Zhang

Ping Zhang

Syracuse University

Heshan Sun

University of Arizona

Date Written: 2004

Abstract

The majority of research on user technology acceptance, e.g. technology acceptance model, focuses on individual users' beliefs, attitudes, and behavioral intentions toward technology use. In this paper, we attempt to examine prior research on user technology acceptance from a methodological angle by borrowing Markus and Robey's research framework (1988). Wefind that prior studies usually take technology imperative perspective, use variance theories, and emphasize the micro level of analysis. Therefore, we propose an "emergent perspective -- process theories -- mixed level of analysis" approach to analyze user technology acceptance. From this perspective, a new model is proposed and several propositions are derived and discussed. This study draws on several prior theories and models, such as the technology acceptance model, computer self-efficacy and the task-technology fit model, but reassembles them in a novel way. The paper concludes with the research and practical implications.

Suggested Citation

Zhang, Ping and Sun, Heshan, A Methodological Analysis of User Acceptance of Technology (2004). Proceedings of the Thirty-Seventh Hawaii International Conference on System Sciences (HICSS-37), January 2004, Available at SSRN: https://ssrn.com/abstract=2350582

Ping Zhang (Contact Author)

Syracuse University ( email )

Hinds Hall
Syracuse, NY 13244
United States

Heshan Sun

University of Arizona ( email )

Department of History
Tucson, AZ 85721
United States

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