Impact of Emotional Intelligence on Employees’ Performance: A Study of Employees Working in Himachal Pradesh University Shimla

Abstract

The budget of Himachal Pradesh University is fluctuating for last few years and different budgetary constraint has been evolved, which disturb the expectations and emotions of the employees working in the university. Pay, working facilities, career development opportunities, these are some famous requirements when the emotional substantiation of Job expectations has been evaluated by the employees. Any Lack in these issues fluctuate emotions, and fluctuation in emotion reduce the performance of the employees. So it is required for every employee to be mature in emotional sense. Emotional Intelligence is set of competencies, which direct and control one’s feelings towards work and performance. These set of competencies are the ability of the individual to control and manage his or her moods and impulses on the job. Knowing one’s emotions and feelings as they occur, and tuning one’s say to the changed situations, requires the emotional competency, emotional maturity and emotional sensitivity that are demanded on the job. In a working situation, performance of the employees depends upon your working with groups of people, with different ideas, suggestions, opinions and expectations. The present study is an attempt to examine the performance of the employees working in Himachal Pradesh University. The level of emotional intelligence and its impact on performance of the employee is crucial element for the university in order to maintain a working tempo. The emotional intelligence of the employees has been studied with four dimensions (self awareness, self management, social awareness, and relationship management). A five point scale was used to collect the data from the Himachal Pradesh University employees and the pre-set hypotheses for the study were tested by using correlation and analysis of variance. There by an analysis of the tested results help in understanding the various competencies (self awareness, self management, social awareness, relationship management) that ever used to develop emotional intelligence. The results of the study helps in understanding the impact of emotional intelligence on work places and suggests the way that how the performance of the employees can be increased at the work place. The result of the study also suggests that emotional intelligence role in order to achieve productivity, performance, interpersonal effectiveness and teamwork.

Keywords: emotional intelligence, work performance, university employees, and relationship management