Beatlemania! An Online Dispute Resolution Simulation
8 Pages Posted: 23 Jun 2014
Date Written: 2014
Abstract
BeatleMania! is a simulation for studying and experiencing online dispute resolution. Two parties to an eBay transaction gone awry, regarding the sale of Beatles memorabilia, set out to resolve their differences with the assistance of a third party mediator.
This simulation is structured to allow communication to be conducted though any online medium selected jointly by the parties and mediators. In other words, the storyline supports this mediation being conducted via email, videoconferencing or other media. teachers can instruct students regarding use of specific media, if they prefer to focus on a particular medium.
Keywords: ODR, Online, dispute, resolution, online dispute resolution, negotiation, mediation, CMC, simulation, pedagogy, teaching, training, conflict, internet, e-commerce, eBay
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