Satisfaction with the HET: Relatives' Views

Abstract

In its critical report on the Historical Enquiries Team (HET), Her Majesty’s Inspectorate of Constabulary (HMIC) still noted ‘high levels of satisfaction with the performance of the HET team’ based on a number of previous surveys. It also concluded on the basis of its own research that ‘some families were extremely satisfied with their engagement with the HET process and others less so’.

This research reports on interviews with 82 people who had engaged with the HET. It found that: 12% of those interviewed were unequivocally glad that they had engaged with the HET and 41% said they were definitely not glad that they had done so.

In contrast to HMIC’s conclusion that there was ‘an almost universal desire for it [HET] to be retained so long as improvements were made to the way it works’ this research found that an overwhelming number - 74% - of interviewees were of the view that HET should be disbanded.

Keywords: Historical Enquiries Team