Download This PaperOnline Consumer Contracts
ERA Forum, vol. 15, no. 3, 2014
Amsterdam Law School Research Paper No. 2014-47
Centre for the Study of European Contract Law Working Paper Series No. 2014-08
14 Pages Posted: 27 Aug 2014
Date Written: August 26, 2014
Abstract
The new Consumer Rights Directive introduced some changes to the level of consumers’ protection online. However, just like with its predecessor the Distance Selling Directive the main focus of the protection that consumers have been granted online rests in providing them with transparent and salient information about their purchase as well as with giving them a right to withdraw from the contract. This paper discusses the new rules focusing mainly on the regulation of these two consumer rights, but discussing additionally other new rules applicable during the performance of online consumer contracts, e.g., regarding delivery.
Keywords: e-commerce; consumer protection online; distance selling; information duties; right of withdrawal
JEL Classification: K12
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