End User Adoption of ERP Systems: Investigation of Four Beliefs

Al-Jabri, Ibrahim M. and Al-Hadab, Ahmad, "End User Adoption of ERP Systems: Investigation of Four Beliefs" (2008). AMCIS 2008 Proceedings. Paper 104

10 Pages Posted: 14 Nov 2014

See all articles by Ibrahim Al-Jabri

Ibrahim Al-Jabri

King Fahd University of Petroleum & Minerals

Ahmad Al-Hadab

Independent

Date Written: August 14, 2008

Abstract

This paper studies the effects of four beliefs of a group of end users on the adoption of ERP systems. The beliefs examined were perceived usefulness, ease of use, expected capability, and expected value. A sample of 58 SAP users was collected, via online survey, from a large company in Saudi Arabia. The validity and the reliability of the data collection instrument were tested using the exploratory factor analysis and Cronbach's Alpha coefficients, respectively. Using multiple regression analysis, the perceived ease of use and the expected value of ERP system was found to have a significant direct effect on the acceptance of ERP system. However, the perceived usefulness and expected capability did not have a direct significant effect on acceptance of ERP systems. The study provides insights for organizations implementing ERP systems in developing countries.

Keywords: ERP adoption, beliefs, perceived usefulness, ease of use, expected capability, expected value, Saudi Arabia

Suggested Citation

Al-Jabri, Ibrahim and Al-Hadab, Ahmad, End User Adoption of ERP Systems: Investigation of Four Beliefs (August 14, 2008). Al-Jabri, Ibrahim M. and Al-Hadab, Ahmad, "End User Adoption of ERP Systems: Investigation of Four Beliefs" (2008). AMCIS 2008 Proceedings. Paper 104, Available at SSRN: https://ssrn.com/abstract=2523400

Ibrahim Al-Jabri (Contact Author)

King Fahd University of Petroleum & Minerals ( email )

KFUPM Business School
Department of IS&OM
Dhahran
Saudi Arabia

HOME PAGE: http://www.linkedin.com/in/ibrahim-al-jabri-78b30311/

Ahmad Al-Hadab

Independent

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