Managerial Challenges and Tasks in Multirational Public Organizations

Abstract

This paper explores multirationality of public organizations from the perspective of systems theory. In the tradition of this theoretical approach, it focuses on how communication may be used in explaining and understanding the hybridity of these organizations. It argues that faced with a variety of different rationalities of function systems in their environment, public organizations are responding, inter alia, by becoming more complex internally. In other words, they import different rationalities from their environment into their own house. Classifying public organizations as being comprised of highly autonomous subsystems, where each subsystem uses a specific type of specialized communication to process a subsystem specific rationality, this paper sheds light on associated tensions and conflicts within public organizations. It discusses managerial challenges and tasks deriving from multirationality within public organizations. The paper finally concludes that proper communication requires greater theoretical and practical consideration when explaining and dealing with conflicts stemming from the hybridity of public organizations.

Keywords: Communication, Multirationality, Public Management, Social Systems, Institutional Logics, Institutional Complexity, Pluralistic Environment, Hybrid Organizations