The Effect of Survey Design on Extreme Response Style: Rating Job Satisfaction

28 Pages Posted: 10 Feb 2016

See all articles by Luisa Corrado

Luisa Corrado

University of Rome Tor Vergata Department of Economics and Finance

Majlinda Joxhe

University of Rome Tor Vergata

Date Written: January 11, 2016

Abstract

This paper explores the relationship between survey rating scale and Extreme Response Style (ERS) using experimental data from Understanding Society (Innovation Panel 2008), where a self-assessment questionnaire measuring job satisfaction uses two alternative (7 and 11 points) rating options. Our results suggests that when shifting from a shorter to a longer scale, the survey design generates a tendency to choose response scales at the extreme of the distribution, thus creating a misleading quantification of the variable of interest. The experimental design of the data enables us to test our hypothesis using a non-linear estimation approach where age, gender and education level are shown to affect ERS.

Keywords: Survey Design, Extreme Response Style, Job Satisfaction

JEL Classification: C81, C93, J28

Suggested Citation

Corrado, Luisa and Joxhe, Majlinda, The Effect of Survey Design on Extreme Response Style: Rating Job Satisfaction (January 11, 2016). CEIS Working Paper No. 365, Available at SSRN: https://ssrn.com/abstract=2729389 or http://dx.doi.org/10.2139/ssrn.2729389

Luisa Corrado (Contact Author)

University of Rome Tor Vergata Department of Economics and Finance ( email )

Via Columbia n.2
Rome, rome 00100
Italy

Majlinda Joxhe

University of Rome Tor Vergata ( email )

Via di Tor Vergata
Rome, Lazio 00133
Italy

Do you have negative results from your research you’d like to share?

Paper statistics

Downloads
93
Abstract Views
848
Rank
502,806
PlumX Metrics