Integrated Management Approaches in Higher Education

Abstract

This study analyses how various management approaches can be integrated in higher education institutions to improve institutional performance. Strategic management is the basis on which quality assurance is built. The purpose of the quality assurance system is to ensure that the strategic and other objectives of the institution can be achieved. Quality management refers to the processes that the institution uses to maintain and develop the quality of its activities. Higher education institutions need integrated management which includes strategic management, quality assurance, pedagogical management, and process management at the core of management approaches. The internal validity presumes that one of these management approaches leads to another approach that forms a consistent management system. The study argues that structural changes are not sufficient to improve institutional performance, because they are independent of processes. Process management with other management approaches is essential to improve the institutional performance.

Keywords: strategic management, Balanced Scorecard, quality assurance, pedagogy, process management, higher

JEL Classification: I20