Site Structure and User Navigation: Models, Measures, and Methods

Chapter 2 in: Sherry, Chen, Margolis (Eds), Adaptable and Adaptive Hypermedia Systems. Hersley: IRM Press, 2005, 19-34

16 Pages Posted: 12 Apr 2017

See all articles by Eelco Herder

Eelco Herder

University of Twente

Betsy van Dijk

Human Media Interaction (HMI)

Date Written: December 1, 2005

Abstract

The analysis of the structure of websites and patterns of user navigation through these sites is gaining attention from different disciplines, as it enables unobtrusive discovery of user needs. In this chapter we give an overview of models, measures, and methods that can be used for analysis purposes as well as for user-adaptive navigation support. Specific attention is given to the problem of identifying users getting lost. We conclude with a discussion of various personalised navigation aids that benefit from the techniques presented in this chapter.

Keywords: Human-computer interaction, personalisation, navigation support, methods

JEL Classification: L63, L84, O39

Suggested Citation

Herder, Eelco and van Dijk, Betsy, Site Structure and User Navigation: Models, Measures, and Methods (December 1, 2005). Chapter 2 in: Sherry, Chen, Margolis (Eds), Adaptable and Adaptive Hypermedia Systems. Hersley: IRM Press, 2005, 19-34, Available at SSRN: https://ssrn.com/abstract=2949987

Eelco Herder (Contact Author)

University of Twente ( email )

Postbus 217
Twente
Netherlands

Betsy Van Dijk

Human Media Interaction (HMI) ( email )

Drienerlolaan 5
Enschede, NB 7522
Netherlands

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