Situational Awareness in Collaborative Work Environments

In: Brian Whitworth and Aldo de Moor (Eds.), Handbook of Research on Socio-Technical Design and Social Networking Systems, Vol. II. Hershey: Information Science Reference, 2009, 636-650

15 Pages Posted: 19 Apr 2017

See all articles by Olga Kulyk

Olga Kulyk

University of Twente

Betsy van Dijk

Human Media Interaction (HMI)

Paul van der Vet

Human Media Interaction (HMI)

Anton Nijholt

Human Media Interaction (HMI)

Gerrit van der Veer

VU University Amsterdam

Date Written: July 1, 2009

Abstract

This chapter addresses awareness support to enhance teamwork in co-located collaborative environments. In particular, the authors focus on the concept of situational awareness which is essential for successful team collaboration. Mutual situational awareness leads to informal social interactions, development of shared working cultures which are essential aspects of maintaining working relationships. First, an overview of the studies on team coordination and situational awareness support is presented. Second, a collaborative working environment is described for scientific teams in a molecular biology experimentation domain. Then, the results of practical case studies are discussed, as well as situational awareness support for scientific teams in collaborative environments. Finally, the authors discuss practical challenges in design and evaluation of group support systems for collaborative working environments and our multi-level analysis approach. The chapter gives new insights into how shared displays support group awareness, and how to design and evaluate interactive systems and visualisations that afford awareness in order to stimulate existing and new forms of collaboration in advanced working environments.

Keywords: Co-location, situational awareness, teamwork, collaborative working environment, shared display

JEL Classification: C92, L63

Suggested Citation

Kulyk, Olga and van Dijk, Betsy and van der Vet, Paul and Nijholt, Anton and van der Veer, Gerrit, Situational Awareness in Collaborative Work Environments (July 1, 2009). In: Brian Whitworth and Aldo de Moor (Eds.), Handbook of Research on Socio-Technical Design and Social Networking Systems, Vol. II. Hershey: Information Science Reference, 2009, 636-650, Available at SSRN: https://ssrn.com/abstract=2953981

Olga Kulyk

University of Twente ( email )

Postbus 217
Twente
Netherlands

Betsy Van Dijk (Contact Author)

Human Media Interaction (HMI) ( email )

Drienerlolaan 5
Enschede, NB 7522
Netherlands

Paul Van der Vet

Human Media Interaction (HMI) ( email )

Drienerlolaan 5
Enschede, NB 7522
Netherlands

Anton Nijholt

Human Media Interaction (HMI) ( email )

Drienerlolaan 5
Enschede, NB 7522
Netherlands

Gerrit Van der Veer

VU University Amsterdam ( email )

De Boelelaan 1105
Amsterdam, ND North Holland 1081 HV
Netherlands

Do you have negative results from your research you’d like to share?

Paper statistics

Downloads
27
Abstract Views
330
PlumX Metrics