Organizational Citizenship Behavior: Recent Trends and Developments
Posted: 13 Feb 2018
Date Written: January 2018
Abstract
For decades, the accepted view in organizational psychology was that job satisfaction and job performance were unrelated. However, recent years have found increasing evidence that satisfaction, while not strongly related to task productivity by individuals, is more closely related to a different kind of contribution, which is referred to as organizational citizenship behavior (OCB). Furthermore, research in the past two decades has enriched the theoretical and empirical knowledge base of OCB, examining its relationship to culture, attitudes, personality, mood state, stress, and organizational performance.
Suggested Citation: Suggested Citation
Organ, Dennis W., Organizational Citizenship Behavior: Recent Trends and Developments (January 2018). Annual Review of Organizational Psychology and Organizational Behavior, Vol. 5, Issue 1, pp. 295-306, 2018, Available at SSRN: https://ssrn.com/abstract=3121631 or http://dx.doi.org/10.1146/annurev-orgpsych-032117-104536
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