A Study on Mobile banking Financial Transaction of Major Nationalized Banks in India

Intentional Journal of Management, Technology, and Social Science(IJMTS), 3(2),100-119.

20 Pages Posted: 20 Jan 2019

See all articles by Krishna Prasad K

Krishna Prasad K

Srinivas University - Institute of Computer Science & Information Science

Ushadevi

Srinivas Institute of Management Studies

Date Written: November 22, 2018

Abstract

Adopting new technology in the banking sector is very useful for the growth of banks in India. The bank is the main financial institution that provides the digital technology-enabled services to the customers in an effective manner. Because of competition today each and every bank is providing modern and innovative services to attract a number of customers. Mobile banking (also known as M-banking) is latest technology or novel technology, user-friendly, and widely used concept in Electronic banking that is used to accomplish cashless financial transactions, fund transfer, credit applications and payment of bills, taxes etc. remotely through mobile devices like smartphones, PDAs, and tablets. The uncommon increment in the utilization of mobile phones in both urban and rural areas provides exciting opportunities for the development of cell phone based banking. But in India, a developing country, mobile banking is limited to only some fields such as SMS due to lack of facilities, security issues, poorly performing internet connections and because of high priced. In this paper, we present a comparative study on Mobile Banking transaction of major banks in India. In this paper, we analyzed and discussed portable banking money/financial transactions, using ABCD analysis and based on the analysis we made a few proposals/recommendations to cell-phone enabled banking service contributor. This will encourage the scientist/researcher to find the gap between the traditional and digital method of financial transactions in India.

Keywords: M-banking, Digital technology, ABCD Analysis, Financial Transactions, Wireless Communication Technology

Suggested Citation

K, Krishna Prasad and P, Ushadevi, A Study on Mobile banking Financial Transaction of Major Nationalized Banks in India (November 22, 2018). Intentional Journal of Management, Technology, and Social Science(IJMTS), 3(2),100-119., Available at SSRN: https://ssrn.com/abstract=3289021

Krishna Prasad K (Contact Author)

Srinivas University - Institute of Computer Science & Information Science ( email )

Mangalore
India

Ushadevi P

Srinivas Institute of Management Studies ( email )

Srinivas Campus, Mangaladevi Road
Pandeshwar
Mangalore, 575001
India

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