Download This PaperImpact of Training and Development on Employee Performance in Retail Sector: A Review Paper
12 Pages Posted: 28 Jan 2019
Date Written: January 16, 2019
Abstract
This is a review paper, based on secondary sources, it is found that training and development contributes significantly towards performance enhancement on whole in all aspects of retail companies including customer survey, customer relationship management etc. A large number of research studies have tried to identify relation between training and developmentand sales opportunities.
Keywords: retail, sales, training, development, performance, customer, relationship
JEL Classification: M53, M50, M1, M10, M19, M29, M31
Suggested Citation: Suggested Citation
Jain, Trilok Kumar and Sharma, Aditi, Impact of Training and Development on Employee Performance in Retail Sector: A Review Paper (January 16, 2019). Available at SSRN: https://ssrn.com/abstract=3316856 or http://dx.doi.org/10.2139/ssrn.3316856
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