Organizational and Process Improvements of Investment Processes Administered by Courts in the Czech Republic
11 Pages Posted: 15 Jun 2019
Date Written: June 6, 2019
Abstract
The goal of this article is to identify gaps in the efficiency of infrastructure and Information Technology (IT) investment processes by courts in the Czech Republic and to propose a set of recommendations for improving these processes. The main origins of this research lie in a lack of similar investigations undertaken by the Ministry of Justice. Preliminary literature research also shows that this problem has not been addressed previously. The authors carried out a complete questionnaire survey among the directors of all regional and district courts of the Czech Republic. In addition, contextual interviews were conducted. The investment activity of the courts has also undergone a thorough process analysis. Results of the research clearly show that the effectiveness of investments processes in the Courts lag behind optimum performance. Any further continuation of existing practices would allow inefficiencies and wasting of funds. The current court administration still operates within the framework of a bureaucratic- administrative environment, the foundations of which were laid down during the later Austrian-Hungarian monarchy. Moreover, the fundamentals of a modern management approach, like process management or performance measurement, haven ́t been introduced. Based on this research, the authors suggest several organizational and process improvements in the investment department of the Ministry of Justice.
Keywords: process improvement, organizational improvement, management of public administration, court administration
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