Analyzing, Designing and Implementing a Web-Based Command Center System

Abstract

Command Center construction and design is more complex and challenging than ever before. New organizational challenges, new technologies, and evolving threats have made Command Center design more challenging than ever. This work will focus on analyzing and implementing a Command Center (911CC) for Imam Abdulrahman Al Faisal Hospital which is located at Dammam city, the challenges of designing technologies for Command Centers. In the proposed 911CC, the UML offering several diagrams to enable the new functions to be updated and added easily such as use case and functional decomposition diagrams. The proposed 911CC will help for receiving and recording communications, locating callers quickly and accurately using caller extension without requesting a lot of information (location, building number, floor number and room number) from the caller and the acquired information will be sent directly to the Civil Defense, Medical Ambulance and Police based on the reported case. This speeds up the rescue and response for the case reported.

Keywords: Command Center, Information System and Unified Modeling Language