Financial Behavior: The Psychology of Client Communications (Presentation Slides)

Financial Planning Association (FPA) of Greater Indiana Chapter, November 2019 meeting.

45 Pages Posted: 21 May 2020

See all articles by Victor Ricciardi

Victor Ricciardi

Ursinus College; Social Science Research Network (SSRN)

Date Written: November 22, 2019

Abstract

This is a PDF file of 'Financial Behavior: The Psychology of Client Communications" presented at the Financial Planning Association (FPA) of Greater Indiana Chapter, November 2019 meeting.

This presentation focused on how financial experts and their clients exhibit a wide array of behavioral biases that many times result in incorrect judgments and decisions. Understanding cognitive and emotional issues are important for financial planners and investment advisors to ensure clients are being provided the best financial advice and investment data. The presenter describes some common behavioral finance biases and offers ways for overcoming these biases.

Keywords: Investor Psychology, Personal Finance, Financial Planning, Biases, Behavioral Finance, Behavioural Finance, Financial Behavior, Behavioral Economics, Cognitive Issues, Affect, Emotion, Belief Perseverance, Confirmation Bias, Control, Hindsight

JEL Classification: A12, D81, G00, G30, G10, M00, M10, M41

Suggested Citation

Ricciardi, Victor, Financial Behavior: The Psychology of Client Communications (Presentation Slides) (November 22, 2019). Financial Planning Association (FPA) of Greater Indiana Chapter, November 2019 meeting. , Available at SSRN: https://ssrn.com/abstract=3584832 or http://dx.doi.org/10.2139/ssrn.3584832

Victor Ricciardi (Contact Author)

Ursinus College ( email )

Department of Business and Economics
Collegeville, PA
United States

Do you have negative results from your research you’d like to share?

Paper statistics

Downloads
594
Abstract Views
5,055
Rank
83,894
PlumX Metrics