Using Mobile Phone Data for Emergency Management: A Systematic Literature Review

Abstract

Emergency management (EM) has always been a concern of people from all walks of life due to the devastating impacts emergencies can have. The global outbreak of COVID-19 in 2020 has pushed EM to the top topic. As mobile phones have become ubiquitous, many scholars have shown interest in using mobile phone data for EM. This paper presents a systematic literature review about the use of mobile phone data for EM that includes 65 related articles written between 2014 and 2019 from six electronic databases. Five themes in using mobile phone data for EM emerged from the reviewed articles, and a systematic framework is proposed to illustrate the current state of the research. This paper also discusses EM under COVID-19 pandemic and five future implications of the proposed framework to guide future work.

Keywords: Mobile phone data; Emergency management, Systematic literature review, Systematic framework, COVID-19 pandemic