Influence of Social and Work Exchange Relationships on Organizational Citizenship Behavior

IESE Working Paper No. D/497

27 Pages Posted: 9 Jan 2004

See all articles by Pablo Cardona

Pablo Cardona

University of Navarra, IESE Business School

Barbara S. Lawrence

University of California, Los Angeles (UCLA) - Human Resources & Organizational Behavior (HROB) Area

Peter M. Bentler

University of California, Los Angeles (UCLA) - Department of Psychology

Date Written: March 2003

Abstract

Previous studies explain situational antecedents of OCB using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. We propose that these effects can be explained through a new exchange relationship that we call work exchange. We develop a theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships. The theory is tested using structural equations.

Keywords: exchange relationships, organizational citizenship behavior, organizational commitment, perceived organizational support, job characteristics

Suggested Citation

Cardona, Pablo and Lawrence, Barbara S. and Bentler, Peter M., Influence of Social and Work Exchange Relationships on Organizational Citizenship Behavior (March 2003). IESE Working Paper No. D/497, Available at SSRN: https://ssrn.com/abstract=462625 or http://dx.doi.org/10.2139/ssrn.462625

Pablo Cardona (Contact Author)

University of Navarra, IESE Business School ( email )

Avenida Pearson 21
Barcelona, 08034
Spain
(34) 93-2534200 (Phone)

Barbara S. Lawrence

University of California, Los Angeles (UCLA) - Human Resources & Organizational Behavior (HROB) Area ( email )

Los Angeles, CA 90095-1481
United States

Peter M. Bentler

University of California, Los Angeles (UCLA) - Department of Psychology ( email )

1285 Franz Hall
Box 951563
Los Angeles, CA 90095-1563
United States

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