What is an Exemplary Workplace? Evidence from Cuba

Abstract

Management researchers and practitioners have developed a marked interest for the notion of "good companies to work for", "exemplary workplaces", "meaningful work", "virtuous organization", "truly healthy organizations" or "authentizotic organizations". We complement the previous studies, conducted in the context of capitalistic economies, with an analysis of the representation of the "exemplary organization" in the context of a communist country, Cuba. An inductive study with 39 managers suggests that some elements of the exemplary workplace profile are heavily influenced by the local conditions (e.g., transportation system), whereas others may be viewed as probably general (social contribution). We also conclude that the balance between material conditions and social issues is a major determinant of how people evaluate the "exemplarity" of their organization.

Keywords: exemplary workplaces, meaning at work, Cuba