Chicago Park District (C)
18 Pages Posted: 21 Oct 2008
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Chicago Park District (C)
Abstract
The two-part C case focuses on the informational aspects of the reform efforts and describes the experience of the Chicago Park District in trying to modernize its information systems. Part 1 outlines the information-technology (IT) challenges of the reform efforts and leaves students with the task of forming an action plan. Part 2 reveals what the IT project leader did. See also the A (UVA-OB-0618), B (UVA-OB-0619), and D (UVA-OB-0621) cases. A CD-ROM ("Chicago Park District," UVA-OB-0618M) is designed for use with this case series.
Keywords: change, management of, information systems, leadership, public administration, diverse protagonist, gender (female protagonist)
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