Managing Flexible Automation

Abstract

Management techniques are faced with the challenge of keeping up with the greater manufacturing flexibility made possible by the development of programmable automation systems. These challenges arise in 5 areas: 1. strategy, 2. project evaluation, 3. managing change, 4. implementation of automated capabilities, and 5. labor force considerations. In the first case, dynamic rather than static perspectives on process technology are required, with strategy being the foundation of excellence in all functions, not just at the general manager level. Project evaluation should focus on the costs of failing to pursue an investment opportunity, not just on the costs of pursuing such opportunities. Management must be able to identify the kinds of organizational changes needed for making use of the full technological potential of flexibility. Implementation requires an organizational culture with a commitment to learning. The labor force must become more proactive since the main task is problem solving.