Social Exchange in Organizations: Perceived Organizational Support, Leader-Member Exchange, and Employee Reciprocity

Settoon, Randall P.; Bennett, Nathan; Liden, Robert C

doi:10.2139/ssrn.2406773

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Social Exchange in Organizations: Perceived Organizational Support, Leader-Member Exchange, and Employee Reciprocity

Journal of Applied Psychology, Vol. 81, No. 3: 219-227, 1996

9 Pages Posted: 11 Mar 2014

See all articles by Randall P. Settoon

Nathan Bennett

Georgia Institute of Technology - Organizational Behavior Area; J. Mack Robinson College of Business

Robert C Liden

University of Illinois at Chicago - Department of Managerial Studies

Date Written: 1996

Abstract

Whether Leader-Member Exchange (LMX) is a unidimensional or a multidimensional construct was assessed through the development and validation of a multidimensional measure. Item analysis involving 302 working students, followed by construct and criterion-related validation using 249 employees representing two organizations resulted in a multidimensional LMX scale. The results provided support for the affect, loyalty, and contribution dimensions identified by Dienesch and Liden (1986), as well as a fourth dimension, professional respect.

Suggested Citation: Suggested Citation

Settoon, Randall P. and Bennett, Nathan and Liden, Robert C, Social Exchange in Organizations: Perceived Organizational Support, Leader-Member Exchange, and Employee Reciprocity (1996). Journal of Applied Psychology, Vol. 81, No. 3: 219-227, 1996, Available at SSRN: https://ssrn.com/abstract=2406773 or http://dx.doi.org/10.2139/ssrn.2406773